Pam Danziger joins Jim Blasingame to discuss the impact of the coronavirus reality and hysteria on the small business retail sector, including what we should learn about having both a storefront and online strategy.

Pam Danziger joins Jim Blasingame to discuss some of the issues involved in running a retail business when customers and supply chains are being impacted by a potential global pandemic.

Kathy Perry joins Jim Blasingame to report on how Twitter is responding to competitors promoting the capability of stories by their users with their own stories platform.

For a small business, being competitive is still essential. But in The Age of The Customer, relevance is a Customer¡¯s prime expectation. Is your company ready? » More

The new prime differentiator in today's marketplace isn't how competitive you are, but rather a customer's appraisal of a seller's relevancy. So, does this mean that sellers no longer have to be co... » More

As you leverage and profit from all the efficient high-tech, speed-of-light customer connection tools, don't forget that the best option might not always be in the cloud. » More